Prodigent

Turn User Feedback into Product Decisions

Close the loop from noisy input to prioritized, documented choices.

Feedback is infinite. Decisions are scarce. The job is not to act on every request — it is to see patterns, weigh them against strategy, and record what you chose and why.

Feedback → decision pipeline

  1. 1

    Capture in one stream

    Support tickets, sales calls, interviews, and Slack — normalized into tagged events.

  2. 2

    Cluster by theme

    Weekly review: group by problem, not by customer loudness.

  3. 3

    Link to initiatives

    Attach feedback to the work it affects so context is visible when prioritizing.

  4. 4

    Decide with evidence

    When you prioritize or defer, log the decision and reference representative feedback.

  5. 5

    Close the loop

    Tell users and GTM when feedback shaped the roadmap — selectively.