Product Decision Examples
Realistic examples of well-documented decisions — from pricing to platform bets.
Good decision records read like short stories: a problem, a fork in the road, and a choice with trade-offs. Below are three patterns teams use repeatedly.
Example: Scope cut
- Decision: Launch v1 without admin roles
- Why: 80% of beta users are single-seat teams
- Alternative rejected: Full RBAC (adds 6 weeks)
- Assumption: Multi-seat demand stays below 20% at launch
Example: Platform bet
- Decision: Build on Postgres, not a document store
- Why: Relational queries for reporting are core
- Alternative rejected: Mongo for flexible schemas
- Assumption: Schema changes stay manageable with migrations
We chose annual billing only because monthly churn masked activation problems. When activation improved, we revisited — and the log showed exactly why we had waited.
Example: Pricing change
- 1
Context
Free tier usage grew 3x but conversion flatlined. Sales reported confusion about what was included.
- 2
Decision
Replace free tier with 14-day trial; keep a limited free plan for students only.
- 3
Alternatives
Grandfather existing free users (rejected: ops burden). Raise limits on free (rejected: does not fix positioning).
- 4
Outcome tracking
Revisit in 90 days against trial-to-paid rate and support ticket volume.